Unpaid Wages and Power Dynamics in the Hospitality Industry The recent rise in cases of unpaid wages in the hospitality industry highlights a stark power imbalance between workers and employers.
According to Acas, early conciliation cases involving unpaid wages increased by 17% between 2024 and 2025, with nearly half of hospitality workers experiencing problems at work.
Sonia Garcia Monuz's experience is a poignant example of this issue.